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Cookie Policy

Last updated: June 30, 2025

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and to provide information to the owners of the website.

Cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and to deliver a better and more personalized service by enabling us to:

  • Estimate our audience size and usage patterns
  • Store information about your preferences and customize our website according to your interests
  • Speed up your searches and recognize you when you return to our website
  • Provide you with relevant advertising content

2. Types of Cookies We Use

2.1 Necessary Cookies

These cookies are essential for the operation of our website. They enable you to navigate around the website and use its features. Without these cookies, certain services you have asked for cannot be provided.

Cookie Name Purpose Duration
PHPSESSID Maintains user session Session
cookieConsent Stores cookie preferences 1 year
csrf_token Security protection Session

2.2 Analytics Cookies

These cookies allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works by ensuring that users are finding what they are looking for easily.

Cookie Name Purpose Duration
_ga Distinguishes unique users 2 years
_gid Distinguishes unique users 24 hours
_gat Used to throttle request rate 1 minute

2.3 Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

Cookie Name Purpose Duration
_fbp Facebook advertising 3 months
fr Facebook advertising 3 months
ads/ga-audiences Google advertising Session

3. How We Use Cookies

We use cookies for the following purposes:

  • Website Functionality: To ensure our website works properly and securely
  • User Experience: To remember your preferences and settings
  • Analytics: To understand how visitors use our website and identify areas for improvement
  • Security: To protect against fraudulent activity and enhance website security
  • Marketing: To deliver relevant advertisements and measure campaign effectiveness

4. Third-Party Cookies

Some cookies on our website are placed by third-party services. We use the following third-party services:

  • Google Analytics: For website traffic analysis and user behavior insights
  • Social Media Platforms: For social sharing functionality and social media advertising
  • Content Delivery Networks: For faster loading of website resources
  • Customer Support Tools: For live chat and customer service functionality

These third parties may use cookies to provide their services and may have their own privacy policies governing the use of cookies.

5. Managing Your Cookie Preferences

5.1 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner that allows you to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customize your cookie preferences

5.2 Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

  • View and delete cookies
  • Block cookies from specific websites
  • Block third-party cookies
  • Clear all cookies when you close the browser
  • Set up warnings when cookies are being sent

5.3 Browser-Specific Instructions

Here are links to cookie management instructions for popular browsers:

  • Google Chrome
  • Mozilla Firefox
  • Internet Explorer
  • Microsoft Edge
  • Safari

6. Impact of Disabling Cookies

Please note that if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly. Specifically:

  • You may not be able to use certain features or services
  • Your preferences and settings may not be saved
  • You may need to re-enter information more frequently
  • Some personalized content may not be displayed correctly

7. Data Retention

Different cookies have different retention periods:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until you delete them
  • Third-Party Cookies: Retention periods are determined by the third-party provider

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our cookie practices. When we make significant changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you through our website or other appropriate means
  • Request your consent again if required by law

9. Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Chumnagryph
Platt's Ln, London NW3 7NP, United Kingdom
Phone: +44 207 435 0460
Email: [email protected]

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